Lucy Hatton

Direct dial

01246 559 599
Customer Services Manager


Customer service and support.

Lucy joined the bredent team following 15 years’ experience in customer service roles in various industries. With a BA Joint Hons Degree in French and German from Keele University, Lucy is our fluent German speaking member of the team (which comes in very handy!)

Lucy has the experience and natural enthusiasm to deliver a first class customer experience and is the go-to person for offering the best solutions for our customers. She is dedicated to providing the best customer service, reflecting the quality of the bredent brand.

The best thing about working for bredent is...

being part of a forward thinking, dynamic, customer focused company and the team mentality with the drive to succeed.

Chat to Lucy about...

her family. Out of work she is an extremely busy mum to two young children. When she isn’t chauffeuring the children to all their extra-curricular activities, she enjoys spending quality time with friends and family.

Lucy’s most valuable contributions to the workplace include her commitment to teamwork, her empathy and her ability to connect with others.