Return bredent products

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If you are not satisfied with your purchase from bredent UK Ltd, you may return products to us.

Need to return something?

Please download and complete a returns form. Download a Returns Form

Failed implant?
Speak to your local bredent representative who will help you complete a Non-Osseointegration Documentation Form or call our UK customer services team on 01246 559 599.

Faulty or damaged goods?
In the unlikely event that your item is faulty or damaged, please call our UK customer services team straight away on 01246 559 599

Please return your items to:

Returns Dept
bredent UK Ltd
Tapton Park Innovation Centre
Brimington Road
S41 0TZ

Three things to check before you return any items…

  1. The expiry date – each item must have at least an eight month shelf life remaining from its expiry date.
  2. The packaging – each item must be packed in its original, undamaged package.
  3. The seals – each package must be unopened, unmarked and have its original seals intact, including the outer packaging.

There are a few things we can’t refund…

  • Items purchased as part of a promotion
  • Product(s) requiring special handling, such as refrigeration.
  • Capital equipment, such as Thermopress 400 unit, Milling Unit, CPS screwdriver, SKYplanX tables, etc.
  • Software, unless otherwise stated in the software license.
  • Partial returns of promotional purchases or discounted kits.
  • Delivery charges

Please do not give any item(s) to your local bredent representative for return as this will delay the process.